Contact Centre

This is a flexible qualification aimed at individuals working within Contact Centre environments. It has been designed to cater for a diverse range of job roles and to reflect the depth of competence required to work within the sector.

Lefel 2
Lefel 3
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Cefnogir Rhaglenni Prentisiaeth, Hyfforddeiaeth a Twf Swyddi Cymru, a arweinir gan Lywodraeth Cymru, gan Gronfa Gymdeithasol Ewrop